Contact Us
Have questions? We're here to help with all your PC building needs
How We Can Help You
Our team of PC hardware experts is ready to assist with component recommendations, compatibility questions, troubleshooting, and any other inquiries about building or upgrading your computer.
Get in Touch
Visit Us
45 Stevens Ridges
Christopherborough
HA3 7SF
United Kingdom
Call Us
+44 899 607 3894
Monday - Friday: 9am - 6pm
Saturday: 10am - 4pm
Sunday: Closed
Connect With Us
Send Us a Message
Fill out the form below and our team will get back to you as soon as possible.
Find Us
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Frequently Asked Questions
What are your business hours?
Our phone support and physical location are open Monday to Friday from 9am to 6pm, and Saturdays from 10am to 4pm. We're closed on Sundays and public holidays. Email support is available 24/7, with responses typically provided within 24 business hours.
Can I get help with selecting components for my PC build?
Absolutely! Our team specializes in helping customers select the perfect components for their specific needs and budget. You can contact us through this form, by phone, or by email with details about your requirements, and we'll provide personalized recommendations.
Do you offer technical support for products purchased elsewhere?
Yes, we offer general technical advice regardless of where you purchased your components. Our blog also contains numerous guides and troubleshooting articles that may help resolve common issues. For in-depth support with products purchased elsewhere, we offer paid consultation services.
How quickly can I expect a response to my inquiry?
We strive to respond to all inquiries within 24 business hours. Complex technical questions may take slightly longer as we consult with our specialist team to provide you with the most accurate information.
We're Here to Help
At HellcaseX, we pride ourselves on providing exceptional customer service and expert technical advice. Whether you have questions about specific components, need help troubleshooting an issue, or want guidance on your next PC build, our knowledgeable team is ready to assist. We look forward to hearing from you and helping you create the perfect computing experience.